Communication, intelligence, operations and ecosystem — one continuously learning system. Every capability below is genuinely available.
Log calls, WhatsApp, email and meetings against every lead in one timeline.
A single, scannable history of every interaction with a client.
Never miss a follow-up — due dates, overdue surfacing and a work queue.
Context-aware WhatsApp/email drafts across 12 intents (follow-up, negotiation, viewing…).
Authenticated workspace email delivery with queue, retry and delivery states.
The awareness layer inside BSC: knows the current screen, lead, role and permissions; acts through real capabilities.
Continuous lead-health scoring that explains WHY a lead is at risk and what to do next.
Structured client & company memory captured automatically from conversations.
The Decision Engine surfaces the single best next action per lead.
Recommends the best time and channel to follow up, from each client's response history.
Speech/notes become structured fields (developer, community, budget, beds…) automatically.
Capture, organise and progress leads through a configurable pipeline.
A fast, filterable grid with health, stage and hover intelligence.
Import leads from portals and files with AI field mapping.
Role-based access (admin/manager/broker/strategy) enforced everywhere, incl. Aiden.
Live connection health + diagnostics for your property-portal integrations.
Closed-won compliance checklists driven by transaction type.
Assign, track and redeem partner benefits — codes, QR, approvals and audit.
Partners validate and redeem benefits and see their own performance.
Send eligible CRM conversion events to ad platforms with delivery diagnostics.
Knowledge stays with the business when an employee leaves (Intelligent Role Continuity Manager).
Answer management questions: who's overloaded, which leads are cooling, where pipeline is at risk.